Not generic AI insights. Send us your CSV — get a custom report from loyalty experts with AI under the hood, covering what's working, what's leaking money, and what to do next.
01 — The problem
Most companies run loyalty programs without clear answers to the questions that matter.
Your CRM and POS show operations — transactions, member counts, points balance. They don't show whether the program actually drives revenue.
Should you cut the bonus? Launch a new tier? Send another campaign? Without a real measure of impact, every change is a guess.
The program grows. Members increase. But somewhere in the data, your margin is leaking — and no one's tracking where.
BI tools show charts. Loyalty platforms show usage. Neither tells you: is this profitable, and what should we change?
02 — The deliverable
A focused report on what your data is telling you — and what to do about it.
Sample report · actual data anonymized
The actual share of revenue driven by program members — and how it compares to non-members across average ticket, frequency, and basket size.
Who buys more, who returns more often, who responds to bonuses — based on real data from your CSV, not generic benchmarks.
Bonus mechanics that cost more than they earn, segments where the program runs at a loss, and campaigns that don't move the needle.
Specific findings with estimated revenue or margin effect — not "interesting trends," but numbers you can act on.
Where to focus first, what to test, and what's worth a deeper analysis. No fluff, no 50-page reports nobody reads.
The free audit covers your most important metrics and surfaces the top issues. The full deep-dive — segment-level cohorts, ROI modeling, and a complete action plan — is available after.
03 — The process
Export anonymized transaction and member data from your POS, CRM, or loyalty platform. We'll send you a simple data checklist on request — most exports work as-is.
Your data is processed through analysis pipelines built on years of loyalty domain expertise. Every report is then reviewed by our team — the same people who've built loyalty programs for 30+ businesses.
A focused PDF with key metrics, financial-impact insights, and a clear direction on what to change next. Delivered to your inbox, no calls required.
04 — The team
We're the team behind Midlo — a loyalty platform used by 30+ businesses across 5 countries on 2 continents, from single-location cafés to multi-location retail chains.
Before Midlo, we spent years designing custom loyalty programs as part of Redstart Digital. Some of what came out of that work:
YoY revenue lift for a restaurant group after redesigning their loyalty program
Order frequency increase for a pizza chain
Purchase frequency increase for a cinema network
Fidboard is what happens when a team that has built loyalty programs for years decides to help others understand theirs.
05 — Common questions
06 — Get started
Send us your CSV. Get your free audit in 48 hours. No calls, no sales pitch — just a focused report from people who've built loyalty programs for years.
Get your free auditOr email us directly: go@fidboard.com